Clear Wave Mortgage SMS Privacy Policy
Last Updated: December 7, 2024
This Privacy Policy explains how Clear Wave Mortgage collects, uses, and protects personal information for customers, prospective customers, and visitors who engage with our SMS services. By participating in our SMS campaigns or communications, you agree to this Privacy Policy. If you do not agree, you should not use our services.
1. What Information We Collect
We may collect the following types of information:
– Directly from You: Information such as your name, address, email address, and phone number, provided during loan applications or when contacting us for customer support.
– From Your Device: Automatically collected data, including IP address, browser type, operating system, geographic location, and interactions with our website or messages, using cookies and tracking technologies.
– From Advertising Partners: Information like demographic details, shopping history, or location, used to tailor our services and marketing efforts.
2. How We Use Your Information
We use your information to:
– Provide products, services, and customer support.
– Personalize and optimize your experience on our website and in our communications.
– Send marketing communications via SMS or email, subject to your consent.
We do not sell your personal information to third parties for unrelated purposes. Any data shared is strictly for providing or improving our services.
3. Sharing Your Information
We may share your information with trusted third-party service providers for the following purposes:
– To send SMS and email communications.
– To analyze how visitors interact with our website.
– To assist with targeted advertising campaigns, ensuring no personal mobile information is shared for promotional purposes without explicit consent.
We may also disclose your information to comply with legal obligations, such as subpoenas or regulatory requests.
4. Data Retention
We retain personal information for as long as needed to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Information collected for marketing purposes is retained until you opt out of communications.
5. Your Privacy Rights
You have the right to:
– Access the personal information we hold about you.
– Request corrections or deletions of your personal data.
– Opt out of SMS or email communications at any time.
To exercise these rights, please contact us via email, phone, or the contact form on our website.
6. How to Opt Out
You can unsubscribe from SMS communications by replying with one of the following keywords: STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE. For email communications, click the ‘Unsubscribe’ link at the bottom of any message.
If these methods do not work, please contact us directly via email or the “Let’s Connect” form on our website or phone for assistance.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via our website, email, or SMS. Please review this policy regularly to stay informed.
8. Contact Information
If you have questions about this policy or our privacy practices, contact us at:
– Email: jeff@clearwavemortgage.com
– Phone: 1-877-973-2878
– Mail: 355 S Ronald Reagan Blvd, Longwood, FL 32750
9. Consent to SMS Communications
Compliance with TCPA: This SMS Privacy Policy is designed to comply with the Telephone Consumer Protection Act (TCPA). By opting in to receive SMS communications from Clear Wave Mortgage, you are providing express written consent to receive marketing and informational messages, including promotions. Standard messaging and data rates may apply. Consent is not a condition of purchasing any goods or services, and users can revoke consent at any time through the opt-out mechanisms outlined in this policy.
Consent Options:
□ I agree to receive SMS communications, including promotions.
□ I opt-out and do not agree to receive SMS communications.
Name: ____________________________________________
Signature: _________________________________________
Phone number: ______________________________________
Date: _____________________________________________
Email address: _______________________________________